FAQ

New Website – Patience Please!
I’ve been in business since 2000 and sold jewelry from my previous Genie With Design website, but be aware that this is a brand-new website (online mid-May 2018) and there may be some “bugs” that we’ll need to fix.  If you discover something that’s not working, please let us know!

Shipping & Local Pickup:
Each product in the store is coded for flat rate shipping, regardless of where in the USA you want it shipped.  Price for shipping one item ranges from $5-$8, and combined shipping of more than one item ranges from $8-$12.  The finer jewelry items are shipped in a USPS Flat Rate Small Priority box and are thus insured up to $50.  Some smaller, less expensive jewelry and gift items are shipped in a padded envelope and not insured.

LOCAL PICKUP: Buyers who live in our area can opt for local pickup with no shipping cost.  Butte County Zip Codes eligible for pickup include: 95926, 95927, 95928, 95954, 95967, 95969, 95973, and 95973.

Secure Payment via PayPal:
All online payments must go through PayPal, and we never see your credit card information.  You’re able to (1) use your PayPal account or (2) use your own credit/debit card without setting up a PayPal account.  To buy without a PayPal account, at the PayPal login window, you’ll see an option to “Pay with debit or credit card.”  Just follow that process and enter your information to complete your purchase.

Coupons:
From time to time we may issue Coupons that will give you a price discount on certain items.

Customer Satisfaction:
Your satisfaction is very important to us.  If you purchase an item and receive it, and you realize it’s not what you want, please contact us.  We accept returns within 14 days of the shipping date if merchandise is returned in its original condition.  You will receive store credit for the purchase price, and you will be responsible for paying the return shipping.

Privacy/Security:
We will never sell any information about you, nor provide it to others in any way.  Our website is a secure one, with the required https/SSL features, and PayPal is well-known as one of the most secure ways to make payments online.

Terms of Service:
All information on this website is the property of Genie With Design, including pictures, descriptions, articles, and videos.  Use of any property on this website without the consent of Genie With Design is prohibited.

You will not hold Genie With Design or Jeannie M Myers liable for any errors on this website, nor will Genie With Design or Jeannie M Myers be held responsible for any and all accidents or injuries resulting from the use of any item purchased on this website.

All information is for your use and is informational only.  Information and pricing are subject to change.

All shipping is with USPS.

Genie With Design and/or Jeannie M Myers are not financially responsible for any shipments lost, pilfered, damaged or destroyed.